Proudly serving Sarnia & Lambton County since 2015

Mine And Yours Cleaning Inc.

Our Process

A clear process for customized cleaning services.

We take time to understand your facility, priorities, schedule, and expectations before recommending a cleaning approach that fits your space.

Cleaning team member with janitorial cart

Every Facility Has Different Priorities

Cleaning needs are shaped by people, operations, and real-world conditions.

Cleaning needs are shaped by how a space is used, who uses it, when service can happen, and what standards must be maintained.

Before preparing a proposal, we review the practical details that affect service, including access, scheduling, traffic levels, priorities, safety needs, budget considerations, and any special requirements.

Our Consultation Process

From inquiry to service planning.

Our consultation process helps us understand your space before recommending service options.

1

Inquiry Submission

You provide information about your facility, organization, property, or service requirements.

2

Information Review

We review the information provided and identify any additional details needed to better understand the request.

3

Discussion & Discovery

We may contact you to discuss priorities, expectations, scheduling requirements, and operational considerations.

4

Site Assessment

When appropriate, a site visit may be arranged to review the environment, access requirements, workflow considerations, and service expectations.

5

Customized Service Proposal

We prepare a customized proposal outlining recommended service options.

6

Service Planning & Onboarding

If services proceed, we coordinate communication, scheduling, site requirements, access details, and service implementation.

Site Assessment

What we may review during a site visit.

Reviewing facility details as part of a site assessment
What We Review

Space & Layout

Building size, number of floors, common areas, washrooms, entrances, surfaces, and traffic levels.

Access & Security

Keys, alarms, restricted areas, entry procedures, service windows, and site-specific access requirements.

Service Expectations

Priorities, concerns, special requirements, supplies, scheduling needs, and communication preferences.

Customized Service Plans

Flexible service plans supported by structured delivery.

Every facility is different, and service plans should reflect that. Some clients benefit from routine maintenance cleaning. Others may benefit from seasonal deep cleaning, periodic projects, customized schedules, combination service plans, or specialized services.

Service scope, frequency, and scheduling are developed based on the needs of the facility and the people who use it.

Available Plan Types
Maintenance Cleaning Scheduled visits to keep spaces consistent
Deep Cleaning A thorough reset a few times a year
Combination Service Plans Routine and deep cleaning together
Specialized Services Programs Programs built for unique facility types
Special Projects Move-in/move-out, real estate turnovers, and post-construction ready-for-occupancy cleans
Preventative Facility Care Cleaning methods that help protect building systems, surfaces, and facility assets over time.

Professional Standards & Client Trust

Respect, discretion, and responsible facility access matter.

Cleaning professionals often work in occupied spaces, secure facilities, workplaces, and environments where discretion matters.

Respect for client privacy, professional conduct, security procedures, and responsible facility access are important parts of our service approach.

Wet floor caution signage placed during service
Our Standards

Privacy & Confidentiality

Respect for client spaces, documents, property, and sensitive environments.

Site-Specific Procedures

Service expectations and access requirements are adapted to each facility.

Professional Conduct

Our team is expected to follow client requirements and MYC operational procedures.

Documentation & Service Support

Supporting documents available when required.

Depending on the facility, service type, and client requirements, documentation can be provided for onboarding, compliance review, and service delivery.

Available Documentation
Proof of Insurance Provided upon request
WSIB Coverage Information Confirmation of worker coverage
Written Service Proposals Scope and pricing in writing
Service Agreements Terms for ongoing service
Site-Specific Service Plans Documented scope for your facility
Health & Safety Documentation Available for compliance review
Security & Access Procedures How our team accesses your site
Specialized Service Protocols Documented steps for unique needs

Communication & Ongoing Support

Service needs can change over time.

Occupancy levels, schedules, priorities, seasonal needs, and operational requirements may evolve. We work with clients to review service needs and make adjustments when appropriate to support the facility and the people who use it.

Ready to start the conversation?

Tell us about your facility, property, or cleaning needs.

Start a Service Inquiry