Proudly serving Sarnia & Lambton County since 2015

Mine And Yours Cleaning Inc.

Our Process

A Clear Process Built Around Your Facility

We take the time to understand your facility, operational needs, schedule, and expectations before recommending a cleaning program designed around how your space is used.

Cleaning supplies ready for a scheduled visit Planning and scheduling steps for recurring cleaning service Safety setup with caution signage during cleaning

Every Facility Has Different Priorities

Cleaning needs are shaped by people, operations, and real-world conditions.

Cleaning requirements are shaped by how a space is used, who uses it, when service can be completed, and the standards that must be maintained.

Before preparing a proposal, we review the practical details that affect service, including access, scheduling, traffic levels, priorities, safety considerations, budget, and any site-specific requirements.

Our Consultation Process

From Your First Inquiry to a Customized Cleaning Plan

Every facility is different. Our consultation process helps us understand your property, operational requirements, and expectations before recommending a customized cleaning program.

Initial consultations and service assessments are provided at no cost and with no obligation.

1

Inquiry Submission

You provide information about your facility, organization, property, or service requirements.

2

Information Review

We review the information provided to better understand your facility, operational needs, and any additional details required before moving forward.

3

Discussion & Discovery

We'll discuss your priorities, scheduling preferences, service expectations, operational requirements, and any questions you may have before preparing recommendations.

4

Site Assessment

When appropriate, we schedule a free on-site assessment to review the building, access requirements, workflow, security procedures, and service expectations.

5

Customized Service Proposal

We prepare a customized service proposal outlining the recommended scope of work, service frequency, and cleaning program that best fits your facility.

6

Service Planning & Onboarding

If you choose to move forward, we coordinate scheduling, communication, site access, onboarding, and ongoing service delivery to ensure a smooth start.

Site Assessment

What we review during an on-site assessment.

Reviewing facility details as part of a site assessment
What We Review

Space & Layout

Building size, number of floors, common areas, washrooms, entrances, surfaces, and traffic levels.

Access & Security

Keys, alarms, restricted areas, entry procedures, service windows, and site-specific access requirements.

Service Expectations

Priorities, concerns, special requirements, supplies, scheduling needs, and communication preferences.

What To Expect

Before We Prepare Your Customized Proposal

Every facility is different.

We begin every client relationship with a free, no-obligation consultation to understand your facility, operational requirements, schedule, and cleaning expectations.

Because every facility is unique, we don't provide pricing through our online forms.

Once we understand your cleaning requirements, we'll prepare a customized proposal and pricing recommendation that reflects the services your facility actually needs.

Customized Service Plans

Flexible cleaning programs supported by structured delivery.

Every facility operates differently, and every cleaning program should reflect those operational needs. Some facilities benefit from routine maintenance cleaning. Others may benefit from seasonal deep cleaning, periodic projects, customized schedules, combined cleaning programs, or specialized services.

Service scope, frequency, and scheduling are developed based on the needs of the facility and the people who use it.

Available Plan Types
Routine Janitorial Service Scheduled visits to keep spaces consistent
Deep Cleaning A thorough reset a few times a year
Integrated Service Programs Routine and deep cleaning together
Specialized Services Programs Programs built for unique facility types
Special Projects Move-in/move-out, real estate turnovers, and post-construction ready-for-occupancy cleans
Preventative Facility Care Cleaning practices designed to help protect building finishes, fixtures, equipment, and facility assets over time.

Professional Standards & Client Trust

Respect, discretion, and responsible facility access matter.

Cleaning professionals often work in occupied spaces, secure facilities, workplaces, and environments where discretion matters.

Respect for client privacy, professional conduct, security procedures, and responsible facility access are important parts of our service approach.

All team members complete a background check before being assigned to a client site.

Wet floor caution signage placed during service
Our Standards

Privacy & Confidentiality

Respect for client spaces, documents, property, and sensitive environments.

Site-Specific Procedures

Service expectations and access requirements are adapted to each facility.

Professional Conduct

Our team is expected to follow client requirements and MYC operational procedures.

Documentation & Service Support

Supporting documentation available when required.

Depending on the facility, service type, and client requirements, documentation can be provided for onboarding, compliance review, and service delivery.

Available Documentation
Proof of Insurance Provided upon request
WSIB Coverage Information Confirmation of worker coverage
Customized Service Proposals Scope and pricing in writing
Service Agreements Terms for ongoing service
Site-Specific Service Plans Documented scope for your facility
Health & Safety Documentation Available for compliance review
Security & Access Procedures How our team accesses your site
Specialized Service Protocols Documented steps for unique needs

Communication & Ongoing Support

Service needs can change over time.

Occupancy levels, staffing, operational priorities, seasonal demands, and facility requirements may change over time. We regularly review service delivery with our clients and adjust schedules, frequencies, or cleaning programs when needed to keep operations running smoothly.

Let's discuss your cleaning requirements.

Tell us about your facility, property, or cleaning needs.

Start a Service Inquiry

Free Consultation • No Obligation